Salwa Beauty Atelier
Frequently Asked Questions
Everything you need to know about booking your luxury bridal or special-event beauty experience.
Booking & Reservations
Why should I book a professional makeup artist and hairstylist?
Your wedding or special event is a meaningful occasion, and you deserve to feel confident, beautiful, and completely at ease.
A professional artist creates a customized look based on your features, skin type, hair texture, outfit, event details, and personal style. Professional products and specialized techniques help your makeup and hairstyle photograph beautifully and last from your first look until your final celebration.
Beyond the finished look, you will enjoy a calm, organized, and luxurious beauty experience that allows you to be fully present for your special day.
How far in advance should I book?
We recommend booking as soon as your event date has been confirmed, particularly during peak wedding season from April through September.
All bookings are accepted on a first-come, first-served basis. Your date is only secured once the applicable contract and payment requirements have been completed.
How do I reserve my appointment?
Weddings and group bookings
A signed service agreement and a 50% non-refundable retainer are required to reserve your date.
Individual special-event appointments
Full payment is required at the time of booking.
Appointments are not confirmed and dates are not held until the required payment has been received.
Can I book only bridal makeup or only bridal hairstyling?
Absolutely. Bridal makeup and bridal hairstyling may be reserved individually or together as a complete bridal beauty experience.
Do you require a minimum number of services?
Minimum service requirements may apply to select wedding dates, locations, early start times, and peak-season bookings. Any applicable minimum will be outlined in your personalized proposal before booking.
Your Beauty Team
Who will be my artist?
Artists are assigned based on availability, timing, location, and the style that best aligns with your desired look.
Every member of our beauty team is professionally trained and committed to delivering the same exceptional standard of artistry, professionalism, and client care.
Do you accommodate large bridal parties?
Yes. We accommodate bridal parties of various sizes. Additional artists may be scheduled when required to ensure that every service is completed calmly and within your wedding-day timeline.
Do you work with all skin tones and hair types?
Absolutely. Our artistry is inclusive of all skin tones, undertones, complexions, hair textures, and personal styles.
Every look is thoughtfully customized to enhance your individual features while helping you feel polished, comfortable, and authentically yourself.
Bridal Trials
Do you offer bridal trials?
Yes. A bridal trial is highly recommended because it gives us the opportunity to discuss your vision, create your complete bridal look, and thoughtfully refine every detail before the wedding.
Many brides schedule their trial before an engagement session, bridal shower, dress fitting, or another special occasion.
Can I have a trial before reserving my wedding date?
Yes. You may schedule a bridal trial before securing your wedding-day services.
Please note that completing a trial does not reserve your wedding date. The date will remain available to other clients until your signed agreement and retainer have been received.
Can I make changes after my bridal trial?
Of course. Your trial is designed to help perfect your wedding-day look. Your final selections will be photographed and documented, and any requested adjustments can be discussed before the wedding.
Services & Timing
How long does each service take?
- Bridal hair and makeup: approximately 2.5–3 hours
- Bridal trial: approximately 3 hours
- Special-event makeup: approximately 60 minutes
- Special-event hairstyling: approximately 60 minutes
Service times are estimates and may vary depending on the requested look, hair length, hair texture, extension application, and other individual requirements.
How early can services begin?
We can begin as early as needed to accommodate your photography, ceremony, and travel timeline.
An early-start fee of $25 per hour applies to appointments beginning before 7:00 AM. Your exact start time and beauty schedule will be confirmed before the event.
Are lashes included?
Yes. False lashes are included with every makeup application and are selected to complement your eye shape, comfort level, and desired finish.
How long will my makeup and hairstyle last?
We use professional products and long-wearing techniques designed to keep your makeup and hairstyle looking polished throughout your event.
Longevity can also depend on weather, skin type, hair texture, activity level, and how the look is cared for throughout the day.
Do you offer touch-up or stay-on-site services?
Touch-up and extended on-site services may be available upon request. These services are ideal for clients who would like their makeup or hairstyle refreshed before the ceremony, following photographs, or before the reception.
Availability and pricing will depend on your event timeline and location.
Hair Extensions
Do you apply hair extensions?
Bridal hairstyling
Extension application is included. Extensions must be supplied by the client unless alternative arrangements have been confirmed.
Special-event hairstyling
Extension application is available for an additional $35.
Please advise us before your appointment if you plan to use extensions so that sufficient styling time can be scheduled.
Do you provide hair extensions?
Hair extensions may be sourced upon request for an additional fee. However, we generally recommend purchasing your own extensions to achieve the closest possible colour, density, and length match.
Recommended brands include:
- Bombay Hair
- Luxy Hair
- Locks & Mane Hair
Human-hair clip-in extensions are recommended because they can be curled, smoothed, and blended more naturally into your hairstyle.
Travel & Location
Do you travel?
Yes. We proudly provide luxury mobile beauty services throughout Toronto, the Greater Toronto Area, and surrounding regions within approximately a two-hour travel radius.
Complimentary travel includes:
- Scarborough
- North York
- Downtown Toronto
- East York
- Etobicoke
Travel fees apply outside these areas and are calculated according to the service location, distance, and travel requirements.
Parking, valet, toll, accommodation, and venue-access fees are the client's responsibility where applicable.
Are destination weddings available?
Yes. Destination weddings and multi-day event services may be available upon request. A customized proposal will be prepared based on the location, dates, services, travel, accommodation, and event schedule.
Appointment Preparation
How should I prepare for my makeup appointment?
- Arrive with a clean, moisturized face.
- Avoid wearing makeup to the appointment.
- Avoid facials, peels, waxing, or threading for at least three days beforehand.
- Stay hydrated and follow your usual skincare routine.
- Bring inspiration photos and any important outfit or accessory details.
- Let us know in advance about allergies, sensitivities, or skin concerns.
How should I prepare my hair?
- Wash your hair the evening before your appointment using shampoo.
- Avoid heavy oils, masks, or excessive styling products.
- Arrive with your hair completely dry.
- If your hair is frizzy, lightly straighten or smooth it beforehand.
- Bring your veil, accessories, padding, and extensions when applicable.
Preparation may vary depending on your hair texture and chosen style. Any personalized instructions will be provided before your appointment.
What if I have sensitive skin or allergies?
Please disclose any allergies, sensitivities, medical concerns, or previous reactions during the booking process and again before your service begins.
We use professional products and will make reasonable efforts to accommodate your needs. You may also be asked to provide a product that you know is safe for you.
Payments & Policies
What payment methods do you accept?
- E-transfer
- Visa
- Mastercard
- American Express
A 3.9% processing fee applies to credit-card payments. E-transfer is the preferred payment method.
What happens if I need to reschedule?
Rescheduling requests will be accommodated whenever possible and are subject to artist availability and the terms of your service agreement.
Retainers and booking payments are non-refundable. Additional fees may apply when a date, time, location, or service schedule is changed.
What happens if I need to cancel?
All retainers and booking payments are non-refundable. Cancellation terms, remaining balances, and applicable deadlines are outlined in your signed service agreement.
Please contact us as soon as possible if your plans change.
Ready to Reserve Your Date?
Share your event details with us to receive availability, personalized service recommendations, and your customized beauty proposal.
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